HELP CENTER

Get to know how BeehiveShip
works and what you can gain from partnering with us
Frequently Asked General Questions.

We have a fulfillment MOQ of 10 total daily orders. This means your store must already be open and fulfilling at least 10 daily orders. We do not have a product MOQ, but we do require that you have at least 10 total daily orders to use our fulfillment services.

Sometimes, it depends on quite a few factors. At times we be cheaper by $1 or $2, whereas some cases it will be much more expensive. Generally, we do not look to compete with Aliexpress as we offer a much better service with faster shipping, photography benefits and branding options.

Yes, our app currently supports Shopify and Woocommerce, we also cater for other platforms. More support will be added in time.

We use a variety of platforms for communication, including email, phone, and video conferencing. We also have a dedicated customer support team that is available to assist you with any questions or concerns you may have.
Questions asked return policy.

Yes , we have a refund policy for damaged goods. If your customer shows evidence of damage as a result of the shipping courier we will provide a refund in terms of a deduction for the next invoice or cash return depending on the situation.

Yes we do , we have an aftersales dashboard which our team replies to withing 24 hours, on any pending requests.Lorem Ipsum is simply dummy text of the printing and typetting industry. Lorem Ipsum has been the indstry's standard dummy teerbeen the indstry's standard dum.